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Delivery Charges

Delivery Information

Once you have made your decision, we appreciate that you want to receive your Kestia piece as soon as possible, so we offer several delivery options, inlcuding a next day guaranteed option if you really can't wait!  Please kindly note that all of our items will require a signature upon delivery, so please ensure that arrangments have been made if there will not be anyone at home to sign for your item.

Standard UK Delivery (2nd Class) £5.00 (Free Standard Delivery on all orders over £100)

Royal Mail strive to deliver over 98% of orders by the 3rd working day, from date of dispatch, this also includes Saturdays, but in very rare circumstances, this can take up to 10 days.  Please contact us if your order is not received after 10 days so that we can arrange for a replacement item to be sent or a full refund will be offered to you.

Next Day Delivery £7.00

Special Delivery Guaranteed Next Day £8.50

This does not guarantee delivery on a Saturday.

Saturday Delivery £9.50 

Place your order before 12.00pm on Friday.

International Delivery

The approximate cost of shipping an "average order" is around €25 Euros / $30 US Dollars

We offer an international delivery service so that you can purchase Kestia products from outside of the UK or send items to loved ones abroad.  Please note that you are resonsible for the payment of all costs associated with your shipment for example: any extra handling fees, local taxes and duty and it is your responsibility as the customer to confirm these rates piror to placing your order.  Kestia is not responsible for any extra costs associated with your payment.  Due to the cost of overseas shipping, Kestia will be unable to exhange any items sent abroad unless return shipping and costs are paid, prior to shipment.

Republic of Ireland Delivery

£15.00

Deliveries to the Repiblic of Ireland will be sent by International Post and will be tracked and signed for. You are responsible for all extra costs associated with your shipment if any arise. Any costs for returned items will also be your responsibility.  

Delivery Restrictions

The delivery costs and the estimated delivery lead-time are mentioned under our Delivery Information category.  Please contact us for further information or clarfication prior to confirming your order.

When Kestia estimates your package delivery time, an allowance needs to be made by you for credit approval, address verification and order processing as well as the receipt of your payment. Once the order has been processed and is ready for siipping, we will do so at the soonest time available. We will use every reasonable effort to ensure delivery by the carrier is within the lead-time from the date of your Confirmation of Order.

Kestia insures each purchase during the time it is in transit until it is delivered to you.  We require that you ensure that an adult signs to confirm the delivery/receipt of each Kestia package.

Regrettably there are some postcodes that our courier service cannot reach in order to fulfil a 24 hour service.

The following postcodes will be delivered but a delivery time can not be guaranteed.

Highlands

FK17-22, G83, IV1-28, IV33-39, KW1-3, KW5-14, PA21-33, PA35-40, PH15-16, PH18-26, PH30-42

Islands

HS1-9, IV40-51, IV55-56,KA27, KA28, KW15-17, PA20, PA34, PA41-48, PA60-78, PH42-44, ZE1-3

Scotland

AB31, AB33-38, AB44-56, IV30-32

Scilly Isles

ALL, BT, JE, GY, IM, TR